Products & Services

/Products & Services
Products & Services2018-12-17T08:34:33+00:00

Marketing & Sales

  • Outstanding sales by experienced sales team
  • Advertisements and editorials in local and worldwide trade press
  • Incentive/Kick back programs with top network forwarders
  • Study tours and incentive trips
  • Direct access to IATA Casstats for airline’s tailor made marketing and sales concept

Management

  • Dedicated airline account manager
  • Monthly marketing reports for the airlines
  • Monthly meetings with local Handling Agents
  • Quality control in cooperation with key customers
  • Claim handling by well trained staff according to airline procedures
  • Following and anticipating on worldwide market developments

Operations

  • Dedicated airline operations staff
  • Attending delivery of special cargo
  • Attending ULD preparation in GHA warehouse
  • Monitoring handling priority cargo
  • Year round 24/7 availability of staff

Finance & Accounting

  • The Global GSA Group is IATA CASS billing participant
  • Manual invoicing of non IATA airfreight agents
  • Cargo Sales Reports in any desired format
  • Cass Files automatically prepared by CargoSpot system
  • Quick payments to airlines

Reservations

  • Dedicated airline telephone lines and reservations staff
  • CargoSpot Web-based reservations system
  • 24/7 availability of staff
  • Automatic written booking confirmations & confirmations of departure to customers

Online customer service
Online customer service system