Marketing & Sales
- Outstanding sales by experienced sales team
- Advertisements and editorials in local and worldwide trade press
- Incentive/Kick back programs with top network forwarders
- Study tours and incentive trips
- Direct access to IATA Casstats for airline’s tailor made marketing and sales concept
Management
- Dedicated airline account manager
- Monthly marketing reports for the airlines
- Monthly meetings with local Handling Agents
- Quality control in cooperation with key customers
- Claim handling by well trained staff according to airline procedures
- Following and anticipating on worldwide market developments
Operations
- Dedicated airline operations staff
- Attending delivery of special cargo
- Attending ULD preparation in GHA warehouse
- Monitoring handling priority cargo
- Year round 24/7 availability of staff
Finance & Accounting
- The Global GSA Group is IATA CASS billing participant
- Manual invoicing of non IATA airfreight agents
- Cargo Sales Reports in any desired format
- Cass Files automatically prepared by CargoSpot system
- Quick payments to airlines
Reservations
- Dedicated airline telephone lines and reservations staff
- CargoSpot Web-based reservations system
- 24/7 availability of staff
Automatic written booking confirmations & confirmations of departure to customers
